The promotion for Cleveland’s In-Home Plumbing Repair Program tells consumers to “stop worrying about finding a plumber you can trust.” I would argue that with a little bit of research, you can easily find a knowledge and trustworthy plumber. I would also argue that it’s probably not in your best interest to invest in this program. While $4.25 a month isn’t expensive, the fine print tells another story, and includes a few red flags. Here are a few reasons why the repair program isn’t worth your money:
- The program doesn’t cover piping that is clogged, leaking or damaged before enrollment. If you suspect that you have a plumbing issue already, don’t assume that enrolling in the program is an easy fix to your problem. Preexisting damage isn’t covered.
- The program doesn’t cover defects or failures that result from neglect, failure to maintain the plumbing, or damage caused by natural disasters or acts of God. Double check with an attorney, but this type of clause pretty much limits any responsibility on the program to make repairs.
- If structural alterations to walls, floors or fixtures are necessary, you will be required to pay for those repairs. So if you have plumbing repairs behind the bathroom wall, you’ll be responsible for the drywall repair.
- Although it appears you’d be supporting the Cleveland Division of Water, in reality you won’t be. The services are offered by a third-party company called Dominion Products and Services.
- Just like the Water Line Replacement Program, the fine print doesn’t specify who will be hired to complete the work. If you think you can hire the contractor of your choice, think again. The program will send a contractor to complete the repairs (if you’re eligible) and there is almost no way for you to know who will be doing the work.
While $4.25 per month isn’t a lot, why not hold on to your money. If you do need in-home plumbing repairs, hire a knowledgeable plumber who you trust to complete the work.
Leave a Reply